In this post, I will show you how to disable Unlock Premium in Microsoft Teams. The Unlock Premium option appears in the top right-hand corner of the Teams client, next to the user’s profile picture. When users click this option, they are prompted to start a 60-day trial of Microsoft Teams Premium.
Microsoft Teams Premium includes several advanced capabilities designed to enhance meetings, collaboration, and administrative controls. Some key features available in Teams Premium include below features. For more information, refer to the link: Microsoft Teams Premium – Overview for admins – Microsoft Teams | Microsoft Learn.
- AI-powered meeting recap with automatically generated notes, tasks, and meeting highlights
- Intelligent meeting features such as live translated captions and advanced webinar capabilities
- Meeting protection and sensitivity labels to secure confidential meetings
- Custom meeting templates to enforce meeting policies and standard configurations
- Advanced webinar features including waitlists, custom registration pages, and automated reminders
- Virtual appointment enhancements for appointment management and queue analytics
- Custom branding for meeting lobbies and meeting experiences
- Advanced reporting and analytics for meetings and webinars
In many organizations, administrators may want to prevent users from starting Teams Premium trials or purchasing the license themselves. This is especially important in enterprise environments where licensing and feature access must be centrally controlled by IT administrators.
The “Unlock Premium” option in Microsoft Teams appears because Microsoft promotes the Teams Premium add-on license inside the Teams client. Users see it when they try to access features that require the premium license or when self-service trials are allowed in the tenant.
As an admin, you cannot completely remove the UI element from the Teams client, but you can stop users from initiating the Premium trial or purchase, which effectively prevents the prompt from being actionable.
Steps to Disable Unlock Teams Premium Trial
To disable users from starting a trial of Microsoft Teams Premium, follow below steps:
- Go to Microsoft 365 Admin Center: https://admin.microsoft.com.
- Navigate to Settings > Org settings and click on Self-service trials and purchases option.
- Locate Microsoft Teams Premium and set it to Do not allow.
- Save the configuration.
End User Experience
After disabling self-service purchases for Microsoft Teams Premium, users clicking on the Unlock Premium button will get an error message and will not be able to start the trial of Teams Premium. Let’s see the end-user experience.
- Click on Unlock Premium.
- Click on the Start trial button.
- On the next screen, you will get an error message: Something went wrong, We ran into a problem setting up your trial. Let’s try again. Click on the Cancel button.
