When you restart a Windows 10 device and then user will sign on to the PC, you may get an error “Windows cannot Access \\<server>\<foldername>” pop-up on the desktop and user is unable to see any desktop icons and taskbar pinned items.
This issue generally occurs when you have Re-directed desktop and documents folder to a file server using Folder Redirection GPO and is usually fixed (temporarily) by performing multiple restarts of the PC. For permanently resolve this issue, you can follow the steps given in this blog post.
Error 1
Windows cannot access \\server\<re-directed folder>. Below screenshot shows the error “Windows cannot access \\<server>\Desktop“. It also shows the error code 0x80070035.
Error 2
Related to this issue, you will also get Event ID 1124. To check more information about the event. Please follow below steps:
- Launch Event Viewer on a users device
- Go to System Event Logs
- Search for Event ID 1124
Event Viewer Error (Event ID 1124) details:
The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
Error 3
On Client PC (target device) – When I execute command gpupdate /force, I received below warning message regarding the Client Side Extension Folder Redirection. This warning message is also related to the error code 0x80070035.
“The Group Policy Client Side Extension Folder Redirection was unable to apply one or more settings because the changes must be processed before system start-up or user logon.”
Please check below screenshot which also shows the warning message:
The error is generally in the category of Folder Redirection, Security Settings, Software Installation on the computer start-up.
Asynchronous Processing – When a process or multiple processes does not depend on the output of the other process and can occur at the same time.
Synchronous Processing – This refers to processes that depend on each other’s outcome. Synchronous process must wait for the previous process to finish before next process can start execution.
CSE (Client Side Extensions) like Folder Redirection and Drive maps are designed to require Synchronous processing to apply the new settings on windows computer. Fast Logon Optimization may cause you to sign in or restart the computer multiple times before certain Group Policy settings are applied to the client computer.
Check the full list of the client side extenstions at HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions registry location on any client PC.
How to fix error code 0x80070035
Please follow below steps to fix error code 0x80070035 on Windows 10 device.
- Disable Fast Startup
Disable Fast startup on Windows 10 devices. Fast Startup feature in Windows 10 allows your computer start up faster after a shutdown.
When you shut down your computer, Fast Startup will put your computer into a hibernation state instead of a full shutdown. When Fast Startup is Disabled, then computer will perform full shutdown after the restart and will result in longer start-up times.
How to Disable Fast startup on Windows 10
There are different ways to disable Fast startup on Windows 10 devices. You can either disable Fast startup manually or if you are managing your devices using Active directory then you can create a group policy object as well. Let’s check the ways you can disable Fast startup:
- Disable Fast Startup from Control Panel
Please follow below steps to disable Fast startup using control panel on windows 10.
- Login on Windows 10 computer.
- Go to Settings App and search for Power & sleep settings.
- On the right hand side, under Related settings, click on Additional power settings.
- Then go to Advanced Power Settings -> Choose what the power buttons do -> Uncheck “Turn on fast Startup”
- Disable Fast startup using Group Policy
You can create a group policy object in Active diretory by using group policy management console (gpmc) to disable Fast Startup. You need to configure below two settings to disable Fast startup
- Create a registry entry
HiberbootEnabledunder HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power registry key and set its value to 0.
- HiberbootEnabled – DWORD value 0 -> Fast Startup Disabled.
- HiberbootEnabled – DWORD value 1 -> Fast Startup Enabled.
Please find below screenshot of registry entry HiberbootEnabled
- Open group policy and go to Computer Configuration/Policies/Administrative Templates/System/Shutdown. Set Require use of fast startup setting to disabled.
- Always wait for the network at computer startup and logon
Enable a Group Policy Setting Always wait for the network at computer startup and logon Under Computer Configuration\Administrative Templates\System\Logon\
- GpNetworkStartTimeoutPolicyValue
Please create below registry entries on the device. You can also use group policy object in Active directory to create the registry entries.
GpNetworkStartTimeoutPolicyValue – Set this value to 60 Seconds or 90 Seconds depending upon your requirement. I used the decimal value 60 which fixed the issue.
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon “GpNetworkStartTimeoutPolicyValue“= dword: 60 (Decimal)
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters “DisableDHCPMediaSense“=dword:00000001
Conclusion
In this blog post, we saw how to fix the error code 0x80070035 and Event ID 1124. To fix the issue you need disable fast startup on windows 10 devices and also create couple of given registry keys to permanently fix this issue. If you are managing thousands of devices then you can create a group policy object from On-prem active directory.
